TrueDark is looking for an Inside Sales Manager with a strong entrepreneurial spirit to help customers and partners feel the love.
According to market studies, 67% of consumers have engaged a brand’s social media for customer service needs. This means that it is absolutely crucial to us that you have a solid understanding of how to leverage social media as a tool to connect and engage with people who have questions about TrueDark and our products. This position requires:
You will be the first point of contact for wholesalers/re-sellers who want to sell our product, and you will proactively search for wholesalers who are a fit for our brand and culture.
Inside Sales Manager
TrueDark is a consumer products company with a vision to create more awareness about “junk light” and inspire change in the quality of man-made artificial light. We teach people how to use light and dark to sleep, feel and live better. We research and develop products that can help people overcome “junk light” and utilize healthy light resources within their daily lives. New research comes out daily that shows how light can both help and harm people. We are harnessing the knowledge of this fast moving industry and converting it into use for consumers. TrueDark has a team of experienced entrepreneurs and technologists working to fulfill the vision. Our products are used in all 50 US states and 55 countries.
TrueDark is looking for an Inside Sales Manager with a strong entrepreneurial spirit to help customers and partners feel the love. You will move mountains to satisfy customers, soon-to-be customers and our retail partners! This includes researching to answer customer questions, working closely with product development and marketing, problem solving to get to the heart of issues, providing feedback and helping affiliate or re-seller partners succeed. You will be the first point of contact for wholesalers/re-sellers who want to sell our product, and you will proactively search for wholesalers who are a fit for our brand and culture.
In addition, you help answer daily customer service questions and provide back up with shipping during busy times. Overall, this is a relationships management position.
A Typical Day Involves:
Being an Inside Sales Manager Requires:
Education and Experience
While we have a casual culture and a flexible workplace, we are also an intense group. The team holds each other to a high standard with values on impact, curiosity, innovation, judgement, communication, courage and selflessness. We have fun. Seriously.
You are a fit for this role if you bring strong skill sets as described above, plus you want to learn, innovate, and adapt in our fast moving, start-up environment. A background or interest in alternative health and wellness solutions is a great fit for this role.
As an example, we developed and launched 10 new products in the past 5 months. If your response to that is “Whoa, cool! I’d stay up late at night before each product launch learning more and thinking how to introduce these new products to our customer base! And I’d get my parents, friends and dog to test out the products and give feedback!” then you fit in our culture. If your response was “Woah, I’d hate to be the product manager there! Poor guy! I hope the product briefs answer all the questions customers will ask” then you’re not the right fit for us. We are looking for partners, rather than employees, who will embrace a collaborative partnership mentality, own your decisions and results, and be transparent, humble and kind in communication with colleagues and customers. We succeed as a team with no room for ego. If you are ready to take up our mission as your own by adding direct value to our cause, we are excited to hear from you.
Job Type: Full-time
Base Salary + Commission, DOE
Equal Opportunity Employer
Interested in applying? Of course you are, its awesome here. Email your resume and brief note about yourself to: firstname.lastname@example.org